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Few companies have managed to irritate and rankle their customers as deftly as Comcast. In fact, the sheer volume of outrageous tales is enough to make you think Comcast actually strives for this recognition. For each positive experience a customer has on the phone or with a technician in their home, there seem to be hundreds of stories that describe rude (and sometimes lewd), inconsistent and incompetent behavior. So severe is the outcry of infuriated customers (former and current) that websites devoted to spreading the stories have emerged. Here are …
Every service provider has customers (past and present) who are less-than-enthused about the service and the provider. Criticism is not new to them. However, Comcast has elevated the art of disappointing their customers to new levels. During the past several years, their treatment of those to whom they should offer the best service has steadily caused a small army of dissent to fester. Today, with the help of blogs, YouTube videos and other outlets, those who have grievances share them willingly with the entire world. Here are 10 reasons to …

